Category Archives: General

Making Wise Investment on Mobile Game Development Services

Earlier, the mobile devices were used only as a medium to communicate with people sitting at different geographical areas. However, the mobile revolution has brought significant changes in the mobile device by making it as a fun and entertainment device. By using a smartphone, you can chat, send an SMS or MMS, make a conference call, set a reminder, organize your diary and perform other routine activities. All this has become possible with the help of varied mobile applications.

The wide range of mobile apps existing in the industry helps to access social networking sites; allow to participate in a contest; vote or view the ratings; navigate the locations and market your product too. While considering the rising craze of mobile apps, the gaming industry has also taken a big step forward to attract the gamers towards the mobile industry.

There are various businesses that are utilizing the power of mobile phone games to bridge the gap with their target market. They are investing in mobile game application development services to develop new and innovative apps in the mobile gaming industry to attract maximum number of users. The games are not only developed for hand-held devices but are also developed for smartphones like Blackberry, iPhone etc. virtual reality developer

The rising craze of mobile apps has also increased the competition between mobile game development companies. Every company employs the best game application development team to design and develop out-of-the-box game development solutions. The game developers understand the clients’ requirements in detail so that they can design a solution to meet their business objectives within their budget. Whether the requirement is of simple or complex game application, the mobile game developers have gained expertise in this field to provide at par satisfaction to the clients.

If you have recently introduced a new product or want to promote your existing product, mobile development services will be a wise step to be included into your promotional strategy of your business. The mobile game application developers will add interesting elements into a game to make it engaging enough to act on call to action factor present in the game. This will automatically help in increasing revenue and will improve their brand value in their specific industry.

It has become one of the best ways to create a direct connection with the existing and potential customers. You can also become successful by investing in mobile game development services. You only need to get in touch with an experienced mobile game application development company so that they can help you in realizing your business goals within your restricted budget.


Septic Pumping Is Really A Fact Of Life

For many individuals living within rural settings, septic pumping is a part of their life. With all the nearby municipal sewage linked up to an appropriately functioning septic system, it is significantly vital to get the sewage pumped out at frequent intervals. In this short article, we will discuss why getting it to be pumped out on a regular basis is vital, how it can be done, and how much one can anticipate to pay for this service. real estate septic system inspection

However, before we get into all these, let us have a quick look at what a septic system is, as well as the way it works. In the easiest terms, a septic system is a sewage treatment underground system for houses that lack access to municipal sewer services. It has 4 parts; the septic tank, the waste pipe from the home, the drain field along with the soil. All these parts are required to be in order, however the tank itself is probably the most vital part.

Having the tank pumped out at frequent intervals enables it to function properly and to avoid clogs that may cause sewage to be stuck in people’s home as well as to avoid generating bad odors. The first contributor to clogs can be things which are extremely biodegradable. This consists of cooking grease along with oils that get dumped into the drain along with paper items like sanitary napkins, paper towels as well as tampons, cotton balls. These would all eventually degrade, however they have a tendency to get stuck within the inner functioning of the tank and will eventually generate clogs that worsen over time.

Another cause of getting a septic tank pumped on a regular basis is to check the tank for damage that could compromise its capability to function in a competent way. As soon as it is pumped out, it could be visually inspected for cracks or other further damages. In case some damage is detected, the tank may need to be repaired to avoid future issues.

The pumping procedure is straight forward. A big truck, occasionally known as a “Honey Wagon”, with a huge tank, suction pump, and a big hose would arrive at the property and will park the vehicle within the general vicinity of the septic tank. The operator would take off the cover of the manhole from the tank, bring down the suction hoses into it and fire up the pumps which will start sucking the collected garbage into the holding container of the truck.

An excellent pumping service would in addition offer an intensive inspection of the septic tank when it is cleaned. They would check the tank, valves, inlet as well as outlet ports for damages. They would in addition check the ground around of the tank to see if there are signs of leakages.


Common Uses of the Reverse Phone Numbers Search System

The reverse phone number search system is a new innovation in the telecommunication industry that helps you to retrieve certain information about any particular phone number. Some the information that you will receive includes but is not limited to: the phone number owner’s name, address, other phone numbers and household members.

Some of the common uses of this system are discussed below: reverse phone lookup

1. You can use the reverse phone numbers search system to re-unite with long lost friends and family members. You may have stumbled on a number that you suspect belongs to this long lost friend or family member, in other to avoid the embarrassment of phoning a wrong number, it is better to look up the phone number owner details before you call the number. Even if you were certain that the number belongs to your long lost friend or family member, chances are that it has been disconnected. With the reverse phone number look up system, you will be able to find the current number of the person who had the disconnected number.

2. We all know how difficult it is to combine a full time job with effective parenting, with the reverse phone numbers search system you can easily monitor the kind of friend your children talk to when you are not there. This will definitely ease the stress of combining parenting and maintaining a full time job.

3. Is your spouse having an extra marital affair? Is the person who often calls your spouse truly a relative or a business partner? Well, as guided by your instinct and coupled with a change in your spouse’s behavior, you are bound to suspect something fishy. The reverse phone number system presents you with the perfect tool to find out if your spouse is truly having an affair. Finding out that your spouse is having an affair may not be the solution to your marital problems but I am sure it will help put the situation on ground into perspective and would also go a long way in helping you to take steps that should nip the problem in the bud.

4. The reverse phone numbers search system will also help you to easily identify the identity of the person behind any prank call that you have been receiving. With their identity handy, the next step is to give it to the relevant authorities to handle.


The Skinny on Hair Salon Marketing

I have been thinking lately about hair salon marketing. Not that I’m a big marketing person. I’m not, yet I do have an interest, especially when it comes to matters of the hair. How many times have I heard the question, “Do you know of a good place to get your hair done?” I’ve asked the question numerous times myself. How do you go about finding a place you like, that will do your hair the way YOU like, without you having to tell them what to do every step of the way? After all, I’m not a hairdresser. I have little experience in this venture, except for the occasional bang trim: or the few times I whacked off the hair on my Barbie dolls.

Right up front let me just say that finding a GOOD hair salon requires a little luck. Conventional marketing doesn’t come into play, in my opinion. Convenience is oftentimes the deciding factor when choosing where to have your hair done. Not necessarily a good way to choose, but a way, nonetheless, and I should know as I’ve been there a time or two myself. Convenience, however, does have a part to play depending on the services you desire, i.e. perms, coloring or straightening; and how often you need these services. I’m just saying…

The question still remains…how do you find a good hair salon? There seems to be one on every corner, much like McDonald’s or Starbucks. But unlike these fine institutions of tasty-goodness, there is no system in place to ensure the same service every time you visit. Thus the topic of conversation…hair salon marketing.

The yellow pages of your local phone book seems like a logical place to look. There are ads, locations and phone numbers all listed in a handy manner. And I’ve used this method more times than I care to admit. One time sticks out in my memory. It was several years back and I had young children at the time. I was in desperate need of a hair cut. Life was simpler then, before I waged the battle on aging – gray hair being public enemy number one. I pulled out the phone book, found a few convenient locations, made a couple of phone calls and went with…. the hair salon I could get an appointment with the quickest. The woman who did my hair, and if I recall correctly, she was the owner of the hair salon, after completing the hair cut, hands me a mirror, spins the chair around and loudly proclaims for all to hear, “Oh, you look so much better”. I looked THAT bad? Of course I didn’t go back. When the time came around for another hair cut, I pulled out those yellow pages and buckled up for another random hair-salon-choosing ride.

I fondly remember my favorite hair dresser, as I’m contemplating hair salon marketing and how to simplify the process. Her name was Diane. Still is as far as I know. She was a good friend of mine at the time. She was, and I say this with great honor and respect, a hair design artist; the only person up to that point that I could go to, have my hair done, and not have to rush home and immediately restyle my hair before somebody I knew saw me. She was THAT good. The only problem I had was the fact that I didn’t like going to the salon where she worked. It was a total dump! As luck would have it, however, the owner sold the salon to my friend, Diane, and she made some changes. She made it hip, she made it current, she made it relevant…she made it her own. (I been watching American Idol far too long). I was good there, though, I felt comfortable there. hair salon redondo beach

A new problem soon arose, however. She was SO good at what she did that you had to make an appointment six weeks in advance! God forbid you came down with the flu the day before your next appointment because you were flat out of hair luck until you could get another appointment…in six weeks! We soon said goodbye to our love/hair relationship and it was once again back to the yellow pages. I know, right?

Hair salon marketing…a subject worth pondering. My luck wasn’t changing and I needed a new system, preferably before the next hair cut came due. Not to mention the fact that during this time the gray hairs starting rearing their ugly heads. No pun intended, if that is indeed a pun.

Once again, my good friend Lady Luck was on my side. I found a gem of a hair dresser. No yellow pages, no hype, no commercial marketing. I asked a friend where she went to have her hair done. She told me. Simple as that. Don’t think I hadn’t tried this before, I had, but this time…THIS time I hit the mother lode. I walked into the salon, sat in the chair and heard those words I once dreaded as much as a high school math test that I hadn’t studied for… “What are we doing today?” Those words no longer caused fear and trembling or my heart to beat wildly out of my chest; no sweat dripping down my back because I don’t know the correct answer. No, this time I knew I could answer with a confidence, I could answer with an assurance I never had before… I could boldly proclaim: “What ever you want, it’s only hair.”


What You Should Know About Moving Companies

Moving scams happen all the time. And even when they don’t, uninformed consumers coast through the process of hiring a moving company, assuming that everything will be fine.

Sadly, this ‘coasting’ approach too often leads to inconvenience and even disaster. Moving companies can be a great convenience, and can take a lot of the hassle out of relocating your home and family. But remember: whoever you choose to handle your move, you are entrusting with everything you own. That is not a decision to take lightly!

In that spirit, use this guide to help you avoid some of the common pitfalls that consumers encounter when dealing with moving companies. These tips can save you a lot of money and heartache.

First – A Little Bit of History

Previous to 1980, moving company prices were regulated by the now defunct Interstate Commerce Commission, or ICC. The ICC governed the pricing structure that moving companies were allowed to charge consumers for moving services.

In 1980, Congress passed the Household Goods Transportation Act. This act deregulated moving industry pricing, allowing movers to issue their own estimates and develop their own pricing structure. This brought new competition into the moving industry, and with this competition came lower prices and an ever dwindling profit margin.

What Does This Mean For Me?

Moving companies are out to make money. With thin profit margins and keen competition, moving companies will tend to do whatever it takes to squeeze as much money as they can out of your upcoming move. Sometimes this may mean hidden fees or extra charges. Other times it may mean out right scams.

As a consumer, you would do well to be as educated as you can about your moving company and the moving process generally. Here are a few tips to avoid scams, hidden fees, and other moving nightmares:


  • Get a binding, in-home estimate. Typically, over-the-phone or over-the-internet estimates are generally not considered binding. Your mover needs to inspect your property and household goods to accurately provide an estimate for you.
  • Avoid companies that show no interest in providing an in-home estimate, that only accept cash, or that require large deposits previous to the move. Movers Spring Hill tn
  • Read reviews on the internet. There are a number of consumer watch dog sites as well as user driven review sites that will offer you feedback on your moving company. Google Maps provides a review system, and is often a good place to start for information about your moving company. In addition, ask your moving company to provide references and be sure to call them. Also, contact your local Better Business Bureau and see if any reports have been generated regarding your moving company.
  • Ask for a copy of Your Rights and Responsibilities When You Move. Federal regulations require that your moving company supplies you with a copy of this booklet during the planning stages of an interstate move.
  • Avoid companies that show up in rental trucks or that answer their phones with generic responses such as ‘Movers’.
  • Avoid companies that list no local address on their website or who are unable to produce any information about their state or federal licensing.
  • Ask for a copy of your moving company’s insurance certificate.
  • Find out if your moving company charges minimum rates (e.g. a minimum billing for four hours of work, regardless of real time expended), travel expenses, fuel charges, or other fees that will be built into your estimate.
  • Find out if your moving company is a broker.
  • A broker sets up moving jobs for another company. If you choose to go with a broker, research the company that they are brokering your move to.
  • Be involved at all times. Read what you sign. Ask questions. Get everything in writing. The better documented your move is, the better able you are to protect yourself.
  • At the end of day, there are many good moving companies out there. We’d like to think that we’re one of them! But you do need to look after yourself. Applying the tips above will help you do just that!




The Importance Of A Good Hair Salon

Hair care is one of the most important things to a confident person. No matter the background, age or culture women always want to look fabulous and the best way to do that is to have incredible hair.

Women of every age want to look stylish and turn heads. As our lives change our schedules may require more of us, leaving less time to be concerned with certain luxuries. Salon visits are the perfect way to keep looking your best, enjoy some “me time” and cut out the frustrations that come with fussing over at-home methods.

A visit to a hair salon is also the perfect way to try out new styles without worrying about the outcome. Stylists are trained to meet the needs of each client and specialize in the areas they excel at. With this and the use of professional hair care products they produce the most desirable results possible. At a salon, there is no guess work involved and virtually no chances that the end result will be unfavorable. hair salon redondo beach

With the right hairstyle, life becomes more enjoyable and easier to manage. Many people live their entire lives without learning to embrace their true hair type. Just because straight and long styles looks good on one person, it doesn’t mean it’s ideal for everyone. In order to maintain the healthiest, best-looking hair, it’s important to get a style that works with the hair type. This creates a look that is chic and sophisticated without wasting so much time and helps women feel more confident in themselves, allowing more time for the things that really matter in life.

The top salons use the highest quality hair care products and can be expected with each visit. With professional hair care products available and top stylists, every client can expect award winning results. If you’re ready to make bad hair days a thing of the past, research the best salons in your area and pay them a visit. The best ways to find a good hair salon are:

1. Find someone who has great hair, great hair colour, great haircut and ask where they have their hair done.

2. Look for testimonials- what others have to say can tell you a lot about the salon.

3. Look to see if the salon has won any awards or credible write ups in newspapers and magazines. This is usually an indication that the salon is committed to high standards.

4. If the salon values education for their employees. A good salon will usually send its staff to regular training workshops and the best salons have their own unique in house training program. These salons usually have much higher standards than what is required from state or provincial boards.

5. The top salons use the highest quality hair care products and can be expected with each visit. With professional hair care products available and top stylists, every client can expect award winning results.

6. Compare the pricing of the salon. It is impossible for any business in any industry to offer the cheapest price, have the highest quality, and provide the best service all at the same time. The old saying “you get what you pay for” is true. If the salon is charging higher than average prices, they are usually confident in their work and stand by it.

One of the greatest reasons to visit a salon is that a stylist will help you learn the best tips for the daily maintenance of your style and hair type. They are able to suggest the products, tools and methods for obtaining the most fabulous look in your daily life. This will make your life simpler because you will spend less time worrying about your looks and more enjoying your life with confidence. One should always expect to walk out with a beautiful hair style or fresh looking makeup and knowledge of how to better care for hair and skin.


Marijuana Advances of the 21st Century

In 2012 six-year-old Jayden David, who suffers from Dravet’s Syndrome, was given liquefied cannabis drops and for the first time since he was four months old, went an entire day without a seizure. At one point, Jayden was prescribed 22 anti-seizure pills a day, and while they controlled the seizures, the pills left him immobilized due to the side effects. But a non-psychoactive form of marijuana that does not get him high, has now allowed him to run and play like other kids. Jayden and millions of people around the world, who suffer from a variety of ailments, benefit from the medicinal qualities of high cannabinoid or high CBD marijuana strains. Cannabinoids are the main chemicals in marijuana. In recent years, various research and experiments have resulted in production of high CBD marijuana strains and in a large percent of these strains, THC is non-existent. But it doesn’t take research to know that inhaling any kind of smoke into your lungs is bad for your health. Because of this, new ways to administer medical marijuana are being invented so the patient no longer has to smoke to medicate. Cannabinoids can be so beneficial; the human brain has two built-in cannabinoid receptors, which regulate certain body functions. These are just some of the advances in the research and study of high CBD medical marijuana in the 21st century.

Cannabinoids are the main medicinal ingredient in marijuana. While THC is the main psychoactive ingredient, cannabinoids are known to have anti-psychotic properties, which counter the effects of THC. With this in mind, production labs are now growing strains of marijuana that contain a high concentration of CBD’s. Some of these strains have CBD concentrations as high as 20%, which allow people living with illness to benefit from medical marijuana without the high associated with THC. Up until recently, a big concern for some, was the fact that in order to use medical marijuana, an individual had to get high as a side effect. That made many question the intentions of a so-called medical marijuana patient. Does he or she really have an ailment or do they just want to get high? With high CBD strains, getting high is no longer a factor while medicating with marijuana. Therefore these strains will make it safe for everyone, from small kids to elderly adults, to medicate without concern of any intoxicating effects. The development of high CBD marijuana should continue to help completely remove the stigma from its medical use. kratom for sale

There was a time when if a patient wanted to use medical marijuana, not only did they have to get high, they had to smoke it. Smoking anything involves inhaling harmful chemicals into your lungs that were released as the medium burned. Today there are numerous ways of administering and self-dosing medical marijuana. They range from vaporizing, cooking, and drinks, to oral sprays and tinctures. Vaporizing involves heating marijuana to a point where it produces a vapor, then inhaling the vapor into the lungs. For smokers, vaporizing is the non-smoked method most often recommended as an alternative to smoking because vaporization releases about 5 compounds, whereas smoking marijuana releases about 111 different compounds. Cooking with medical marijuana involves heating marijuana and butter. The butter traps the chemicals and is then used in any dish of the patient’s choice. Various drinks can also be made with the butter or some can be bought already made. Tonics and tinctures are made when marijuana is soaked in an alcohol solution, transferring the cannabinoids to the liquid. The tincture can then be rubbed on skin, taken by drops or sprayed into the mouth and put into foods and drink recipes as well. Medical marijuana also comes in the forms of ready-made candy and various other sweets, all of the high CBD form. Still, as with any type of medication, the attractively packaged items should be kept out of reach of children.

Cannabinoids in medical marijuana have the same effect as the cannabinoids that already occur in every person. The human body naturally produces cannabinoids similar to those of marijuana on its own. Researchers at Brown University have shown that the brain produces anandamide, which is a pain suppressing cannabinoid. This naturally produced chemical affects the CB1 and CB2 cannabinoid receptors of the human nervous and immune systems respectively. These cannabinoids regulate physiological processes including appetite, pain-sensation, mood, and memory. They also regulate sleep patterns and act as natural inflammatory agents. CBD’s from medicinal marijuana have been recognized for their ability to act as antioxidants in the brain. German researchers have found that cannabinoids are capable of not only cleansing damaged brain cells, but also triggering the production of new brain cells. This has led to high CBD marijuana being researched as a treatment for concussions in professional athletes. With the added CBD’s from medicinal marijuana, patients can be treated for a variety of other ailments and conditions. The marijuana could be prescribed for anything from simple appetite loss to pain caused multiple sclerosis; because a lot of times, the ones produced by the body are not enough.


10 Tips to Help You Choose Between Moving Companies

Moving companies are those companies that provide with the basic requirements when a family decides to relocate to a new colony or state or country. The term relocation means shifting the whole family along with the household goods and settling in a new place.

And during this whole process, it is the moving companie that play the most vital role providing you with all the expertise and helping hand that are required. The simplest way to get the job done is by hiring a mover based on its reputation. We present here 10 tips to help you choose the right moving companies.

#1 Consult reputed moving directories and guides

Moving the entire household to an alien place is always a stressful experience. To make the process easy, the moving companies have their own directories or guides.

#2 Search the net for most comprehensive moving guides Two men and a truck

Moving and packing tips available in the net will help you to decide on basic moving budget guide. Depending on your urgency you can decide on the mode of transportation and can accordingly choose the right company.

#3 Use the moving calculator

Most of the moving companies provide with an online moving calculator, so that a person can calculate the budget all by himself. The moving calculator has made its users more self-reliable and independent when it comes to calculating the budget. Companies charge on an hourly basis or depending on the types of goods to be moved; the estimated weight of the goods to be moved etc. Once you roughly know the estimate it would be easy for you to negotiate with them.

#4 Know more about moving quotes

Moving companies often provide with their quotes or estimates of expenditure. Individuals availing these services can also compare the quotes of the various moving companies and can zero in on any one depending on his budget. The quotes include detailed breakup of costs and subsidies like taxes, service charges etc.

#5 Compare the offers

Browse the net. Check out the various moving companies and the services they offer.

#6 Shortlist the moving companies

Zero in on at least two to three companies keeping in mind their quotes, customer services, experiences (how long have they been in the business), customer experience etc. Check through the fleet of vehicles at service in various moving companies.

#7 Plan well in advance

The browsing and the zeroing process should be done at least 5-6 weeks before moving.

#8 Talk to local people

In many cases the realtors and estate agents have a detailed know-how about the best moving companies in town.

#9 Keep all information at one place

Ask for the contact number/address of previous satisfied customers. This will ensure that a person gets his money’s worth. After sales service is vital so ask the company if they are ready to transport the goods and unpack them within the stipulated budget.

#10 Take care of necessary documentation

Whether a person goes by cost or by the company reputation it is always advisable to sign an agreement after hiring a moving company.

Follow these basic tips and you will find that moving has never been so much easy and simple, make a good research and choose the company that meet your needs.



Getting to the Roots of the Porn Epidemic

In How Your Church can take on the Porn Epidemic, we looked at the need to communicate clear answers for dealing with porn and sex addiction from the pulpit, and provide a safe place for those who struggle with it.

But in the big picture, even if every church in the U.S. did this we’d still have a big problem because men and women don’t get hooked on porn in their 30’s or 40’s. The only way to contain and choke off the porn epidemic is to equip our youth for the inevitable battle with lust, before it gets a grip on their lives. หลุดทางบ้าน

I can’t remember meeting a man or woman who struggled with porn and didn’t get hooked in their teenage years, if not earlier. Recently I was contacted by a mother whose 14 year old son was a full blown porn addict; it’s not uncommon to hear of a first exposure to porn as early as age 10. I remember 13 year olds who were having sex when I was growing up, and that was in the 70s. It’s even worse in the sex-saturated sewer we live in today.

They’re reaching out for help at a younger age; in our local Strength in Numbers meeting we’re seeing guys as young as 18. The picture these young men paint of the environment they’re growing up in is shocking: “porn is all over the boy scouts” said one. “At our private catholic school, porn and masturbation are the norm,” another told us. They made it sound like porn was everywhere, and I couldn’t help wondering if they were exaggerating.

Sadly, the statistics don’t show otherwise. In a study done in January 2002, the London School of Economics found that nine out of 10 children between eight and 16 have viewed pornography on the Internet. If your kids aren’t finding out about porn online, they’ll learn about it at school from their peers (and yes even at Christian schools.) Some will find out about porn from their parents; I hear stories all too often where Junior stumbled onto Dad’s porn stash and got hooked.

The only way the church will turn the tide on the porn epidemic back is if we address it with our kids, before the world gets to them. We have to prepare them for the sex saturated culture that they will be exposed to and teach them how to deal with it; if we don’t the statistics show your kids and mine have a 50/50 chance of turning into a porn addict. (See How Many Porn Addicts are in Your Church? for a look at the numbers.) Those odds are too risky to bet our kids’ future on.

Some of you may be squirming at the thought of addressing the topic of sex with your 10 year old, but there’s no avoiding the fact that our children will be exposed to pornography (that is, unless we move our families to a monastery in Nepal and go into isolation). We have to face the reality of the culture we live in today, and take the initiative to equip our youth for the battles ahead.

Deadly Mistakes to Avoid When Handling Negative Reviews

No small business owner likes to see negative online reviews.

They can be disheartening, annoying and quite shocking, but can also provide honest feedback about areas of your business that you may be blind to.

Online reviews are here to stay so it’s best to know how to handle them correctly and how not to handle them.

Here are some common mistakes business owners make in handling negative reviews:

1. Getting Emotional

One of the biggest mistakes a business owner can make is to take negative reviews extremely personally.

While negative reviews can be hurtful, it’s important not to get swept away into an emotional state of depression, anger, self-pity or hopelessness.

If you have a few negative reviews amidst a lot of other positive ones, realize that these are just the opinions of a minority.

Also understand that people need to air their grievances and possibly found the easiest way to do it was online.

By having a sober and objective view about negative publicity, you will be able to better tackle the problem in a calm, organized and respectable manner than if you are on an emotional rollercoaster.

2. Not Doing Your Research

One of the key weapons in dealing with negative reviews is having an arsenal of factual information about the business transaction that resulted in the negative publicity. Pissed Consumer

However it’s easy to get impulsive and immediately respond to a negative review without checking your facts.

This can only lead to false assumptions and further public embarrassment as you will come across as a business that doesn’t know what it is talking about.

Getting your facts right is also critical in knowing whether the negative review was accurate or inaccurate.

Where your employees really rude to that customer?

Did that package go to the wrong shipping address?

If your facts reveal your business messed up, you will need to apologize and rectify the situation and if the client was the problems, you can still approach them with a mind to helping them see your side of the story.

3. Being Defensive

Another big mistake is being overly defensive and seeking to pass blame to everyone but your business.

One of the marks of being defensive is getting involved in a back and forth online shouting match with your customers.

This is definitely not the way to go because first of all, you have an online audience witnessing your tirade and secondly everyone expects your business to be professional and take the high ground.

As you engage, maintain a respectful, truthful and objective approach as this will most likely win over your negative reviewer and other online users.